Service Hours:

• Application Submission Time: 1000 hrs. -1300 hrs.
• Service Delivery Time: 1400 hrs.-1600 hrs.
• Query over telephone: 1000 hrs. – 1600 hrs (Lunch hrs-1300 hrs. – 1400 hrs.)

Processing Time:

• Approximate 3-5 working days (Variable depending on the type of service and available in the relevant application forms)
• Delay adds up if necessary documents/information are not given.
• No specific time period is guaranteed, when a case is referred to Bangladesh authorities.