Service Hours:

• Submission of application: 0930 hrs. -1200 hrs.
• Delivery time: 1500 hrs.-1600 hrs.
• Query over telephone: 1400 hrs. – 1600 hrs.

Processing Time:

• Variable depending on the type of service and available in the relevant application forms
• Delay adds up if necessary documents/information are not given.
• No specific time period is guaranteed, when a case is referred to Bangladesh authorities.